Disclaimer, Refund and Cancellation Policy

Mossom Creek Reiki and Wellness Disclaimer:
Fiona is a Reiki Master, who has been practicing for over 5 years.
She is healer and messenger, and a conduit for Divine Source to work through her.

She is not a medical doctor, psychologist, psychiatrist, veterinarian, lawyer, or financial advisor.

She does not diagnose or prescribe in any medical sense.

She cannot guarantee any particular outcome, or message, set of messages or form that the messages will take.

She is not responsible for the words or deeds with which her clients decide to react or respond to the healing or messages.

*Services are offered to clients on the basis that they have completed the waiver forms in full and returned them to Mossom Creek Reiki and Wellness before any energy work is done.

*Mossom Creek Reiki and Wellness and Fiona are not responsible for postal services, the operation or possible glitches within banks, skype, phone services, internet, internet conferencing, or paypal or online payments.



*Rates are subject to change without notice, including discounts and price increases.

Session Rates are $70/ hour  and rates are scheduled to  increase in March 2018 to $90/ hour.

My sole income is based on the energy healing that I am qualified to do, and I have spent  years and many hours of research ( and this in on going) on energy healing of many different modalities.

I have kept my fees at a very low rate for all these years, and even undercharged (charged well below my 2017 rate of $70/ hour ) for my Forensic Healing services ($50/ hour) while I spent a full year qualifying for my diploma, which I obtained in October 2017.

Over the course of the past year (2017) I have been prompted by Spirit, Source, my guides and my Healing Team to bring my fees in line with my services and energy I provide in each session and  also to reflect more  accurately the value of the sacred energies and information for which I allow myself to be a conduit for the benefit of my clients .

This energy exchange is an important Law of the Universe  as a transfer of energy and I have been out of balance for some time, as I have strived to keep my fees ” reasonable ”  to my clients (though not “reasonable” to  all the Highest Consciousness who assist me in my healing work, and myself)  and accessible to many.

After much contemplation and guidance therefore, I  am increasing my fees in 3 steps over the next several months to obtain this Divinely guided hourly fee for my services.

Thank you for understanding that sacred nature of energy exchange, and your support to this time. I appreciate all my clients and I continue to intend effortless and miraculous healings in every session.

Cancellation Policy:
Cancellations can be made up to 24 hours before a booked session or course, thereafter, full payment of the booked session will be billed via paypal.

Refunds will be issued only if cancellations are made more than 24 hours in advance of the booked session or course, and only if payment was credited to Mossom Creek Reiki and Wellness before and up to that time excluding the processing fee if payment is via etransfer or paypal.

Interest on Outstanding Invoices:

Outstanding invoices will be charged 25% weekly interest once the invoice date is 2 months past due. No exceptions. Thank you for understanding that this is a small business that cannot carry past due bills.